Attent is a professional Danish cleaning company specializing in providing various professional cleaning services throughout Denmark. Their goal is to deliver high-quality and reliable service, ensuring clean and hygienic environments for their customers.
The right machine-setup
without establishment costs
Service agreement
with operation, repair and maintenance
Fixed item on the budget
Full predictability
High quality
Low monthly price
Scaleable solution
Adjustable as needed
Rental agreement, payment and commitment
Tailored for Attent
From unreliable machines that were costly to stable machines with a low fixed monthly rent
Attent employs hundreds of cleaners daily across their many clients. Their efficiency depends on having clean mops and cloths ready for use.
They initially used a central laundry with both household machines and supplier-owned machines, but frequent breakdowns and lack of prioritization by suppliers led to high repair costs and additional textile inventory. Investing in household machines proved costly as they were unsuitable for heavily soiled mops and cloths.
These frustrations and operational instability prompted Attent to seek a new solution ensuring daily stability and excellent service.
We were looking for a laundry partner who understood our vision and could support our growth and development focus. We found that with Nortec.
Rasmus Gleerup, director, Attent A/S
Found an agreement and solution that fit
Attent and Nortec determined that a rental solution was the most cost-effective and flexible option. They installed a setup with a large and a small washing machine with MopCare™ programs and a large dryer at the Tønder department, all without initial costs for Attent. The agreement includes unlimited service and maintenance.
Laundry towers are also being installed at Attent's customers, as it's often more cost-effective than transporting textiles to the central laundry. Nortec handles installation and removal of machines promptly if customer relationships change.
The agreements are simple with short termination notices, and the solution is continuously adjusted in collaboration between Nortec and Attent. When service is needed, their Nortec technician often arrives the same day.
3 key benefits for Attent
Attent has a rental agreement with free service, installation, and removal. They are assured of service within 8 working hours in case of a breakdown, with repair and maintenance included in the price.
The MopCare machineseries has special programs ensuring perfect washing results for mops, cloths and other cleaning textiles.
Attent's needs for machines change regularly. Nortec ensures quick setup, removal or adjustment anywhere in the country, minimizing operational losses.
Intuitive user interfaces make it easy for Attent to focus on core tasks
Attent now has a simple, scalable setup that supports the company's desire for agility and growth.
The versatile machines meet the industry's high standards and clean thoroughly, reassuring employees who often handle very dirty mops and cloths. They also appreciate the intuitive user interfaces, allowing them to concentrate on core tasks. Breakdowns are minimized, and Nortec’s consultants and service technicians are readily available for any issues or questions.
Most importantly, Attent now has a partner and advisor focusing on solutions and adaptability. Rasmus Gleerup describes the new partnership as an economically strong solution, providing the service that is paramount for him.
It is interesting and developmental for us to have a customer like Pro Rengøring, who positively challenges us on our services. It forces us to stay alert and constantly think of new possibilities and solutions that can also benefit other customers.
Steen Duus, sales director, Nortec
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