Everyone talks about it. We deliver it

Providing high service is the direct route to satisfied customers. At Nortec, we prioritise high service, ensuring our customers are satisfied. We have a nationwide team of 45 service technicians, our own customer service department and much more.

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"Was the customer satisfied?"

“When I started the company in 1988, I put a label on the dashboard of my service van that read 'Was the customer satisfied?' This uncompromising approach to customer service remains at the heart of our business.”

— Tom Madsen, founder of Nortec.

Always nearby

We have a team of over 45 service technicians covering Denmark. They happily travel to all corners of the kingdom, ensuring you receive quick and qualified assistance, no matter where you are located.

Nationwide team of our own service technicians

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Dedicated service technician

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Always in stock

Spare parts

Specially trained in laundry service

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Can you applaud your own customer service?

We feel like doing so. Every year, our 10 sharp minds in the customer service department in Vejle handle over 50,000 questions about all sorts of topics. With oversight and care, they solve problems or guide our dear customers safely forward. In fact, 9 out of 10 get help right away.